Dunan Environmental statement on product quality and service quality
1. Resolutely implement national quality laws and regulations, national mandatory standards and quality guidelines and policies, establish quality legal consciousness and quality concept.
2. Effectively assume the main responsibility of enterprise quality, always regard quality as the life of the enterprise, and establish the quality concept of "quality is life, quality is personality"; Customer-centric, to meet the needs of customers and consumers as the eternal pursuit of the enterprise goal.
3. Firmly establish the concept of "quality first", adhere to the quality policy of "continuous improvement, continuous innovation, diligent service, and the pursuit of excellence", actively adopt advanced quality management methods, promote the upgrading of quality management system, and establish a quality management culture of everyone taking responsibility;
4. Vigorously implement brand strategy, with the goal of creating Chinese famous brands and striving for world famous brands, and promote brands from China to the world.
5. Actively adopt advanced standards, fully support the implementation of new energy efficiency upgrades, and strictly eliminate fake and shoddy, infringement and any unfair competition.
6. Protect the legitimate rights and interests of consumers, and provide users with true and accurate information and quality services; Strengthen after-sales service, constantly improve the service network, and effectively fulfill the service commitment to users.
7. Adhere to the core values of "integrity, respect and professionalism", regard it as the core of enterprise spiritual civilization and enterprise culture construction, and implement the integrity management concept into the whole process of enterprise production and management.
8. Establish a market-oriented innovation mechanism, create an all-staff innovation atmosphere of "encouraging exploration, refusing mediocrity, daring to be the first, open and inclusive", accelerate technological innovation, strengthen technological transformation, increase the development of new products, and constantly improve the quality of product supply.